1. What is your return policy?
At www.pitchplayclothing.com, we offer a 30-day return policy from the date of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
2. How long does shipping take?
Shipping times may vary based on your location and during peak holiday seasons. Orders are processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
3. Do you offer international shipping?
Yes, we ship to over 10 countries worldwide. International shipping fees and delivery times vary based on the destination country.
4. How can I track my order?
Once your order has shipped, you will receive an email containing your tracking number and a link to the courier's website. You can also track your order by logging into your www.pitchplayclothing.com account and viewing your order history.
5. What payment methods do you accept?
We accept the following payment methods:
All payments are processed securely, and we do not store your credit card information.
6. Can I change or cancel my order after placing it?
If you need to make changes or cancel your order, please contact our Customer Service team within 2 hours of placing your order. After this window, we cannot guarantee modifications as we strive to process orders quickly. Contact us at [email protected].
7. How do I contact customer service?
You can reach our Customer Service team via:
